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Showing posts from November, 2013

Dogs and God (The Wow Factor)

You know, I talk a LOT about customer service and the "WOW Factor," but I wounder if anyone would go as far as this story embodies.  It is NOT only going beyond the pale of expectations, but also renews your faith in mankind!!! Sometimes…we need reminders of how awesome people are

Someone in the Postal Service needs to be rewarded

A letter from the Post Office... this is absolutely the best!!

We don't know who replied, but there is a beautiful soul working in the dead letter department who understands something about kids and their pets…

Our 14-year-old dog Abbey died last month.

The day after she passed away my 4-year-old daughter Meredith was crying and talking about how much she missed Abbey.

She asked if we could write a letter to God so that when Abbey got to heaven, God would recognize her.

I told her that I thought that we could, so she dictated these words:
Dear God,

Will you please take care of my dog?

Abbey died yesterday and is with you in heaven.

I miss …

One Word Motivations

They say a picture captures a thousand words...and I guess the one word motivations do just that... Enjoy!

What is a Verteran?

This post is to show my respect for all the veterans out there who served unselfishly, who gave unconditionally, and who sacrificed unrelentingly.. Thank you… Booyah and Semper Fidelis ________________________________________

It is the VETERAN
not the preacher, 
who has given us 
freedom of religion.

The Four Agreements

Today I put out a quotation by...William James that states...
“As a rule we disbelieve all facts and theories for which we have no use.”

A good friend of mine, Jimmy Caplan responded with the following...

 “As a rule we believe all facts and theories for which we have no use.”

He went on to say..
'As human beings, we don't discuss and argue over Truth. We defend symbols (our interpretations of the truth) and attack the symbols (interpretations) of others. This unending dynamic is the root cause of war, suffering, bombings of abortion clinics, dysfunctional politics in D.C., etc. All this is perfectly stated in The Four Agreements and The Fifth Agreement by Don Miguel Ruiz.'
The Four Agreements are:
1. Be Impeccable With Your Word: 
Speak with integrity. Say only what you mean. Avoid using the word to speak against yourself or to gossip about others. Use the power of your word in the direction of truth and love.2. Don't Take Anything Personally: 
Nothing others do is because…